Disclaimer

General conditions of use

1. Provision of general data and information

RWE makes every effort to ensure that the information and data contained on its website are correct. However, we can accept no liability or guarantee that the information and data provided are up-to-date, correct and complete. This also applies to all other websites referred to by means of a hyperlink. Nor is RWE responsible for the contents of such websites reached by means of such a link. RWE reserves the right to modify or supplement the information or data provided without prior notice.

2. Stock exchange data

The stock exchange data on the RWE websites are provided by Quartal Flife AG. RWE can likewise accept no liability or guarantee that this information and data are up-to-date, correct and complete. The information and data, including the stock exchange quotations, provided on the RWE websites give users an overview of our Group for information purposes, but are not an incentive or invitation to buy, sell or otherwise trade in shares. RWE cannot be held liable for either direct or indirect damage, including lost profit, incurred through the use of the information or data provided on this website.

Rights and duties between RWE and the user of the website or third parties are excluded.

3. Contractual relations

The www.rwe.com website contains partnerships with different service providers. RWE enables users of its websites to access the offer pages of partner enterprises. Users of the rwe.com website enter into a contractual relationship with the respective service provider through the use of their services. The corresponding terms and conditions of this service provider are then applicable. The legal and textual responsibility for the services offered on the offer pages of the partner enterprises lies solely with the respective partner enterprise whose website can be called via the rwe.com homepage. If the services of a service provider are used, contractual relationships arise exclusively with the respective partner enterprises and the user according to the terms applicable to this contractual relationship.

4. Liability

RWE cannot be held liable for the actions of partner enterprises. RWE assumes no liability for the availability or freedom from disturbance of the services offered under rwe.com. Nor does RWE assume any responsibility or liability for the compliance of the services offered by one of the partner enterprises under rwe.com with statutory regulations.

Wherever RWE offers services itself, the General Terms and Conditions of the respective RWE Group company offering the services shall be applicable. These are available in the appropriate location.

In addition, RWE can only be held liable - on whatever legal grounds, including forbidden actions -,

• if RWE, its organs or executive staff cause damage through gross negligence or with intent or culpably violate an obligation that is essential to the contract (cardinal obligation) in a manner that endangers the purpose of the contract,

or

• if other persons employed in performing an obligation of RWE who are not organs or executive staff violate an obligation that is essential to the contract (cardinal obligation) in a manner that endangers the purpose of the contract through gross negligence or with intent.

If organs or executive staff of RWE do not violate a cardinal obligation through gross negligence or with intent, RWE's liability is restricted to such typical damage that was reasonably foreseeable on conclusion of the contract. This limitation of liability also applies to the extent of the damage.

The liability of RWE according to the product liability law and other mandatory statutory regulations remains unaffected by the foregoing limitation of liability. Any further liability on the part of RWE is excluded.

Price quotations for products and services shown at rwe.com are subject to correction.

5. Copyright

The content of the RWE website is protected by copyright. The copying of information or data, particularly the use of texts, parts of texts or image material, requires the prior consent of RWE AG. The texts and image material offered expressly for further distribution in the "Image database" chapter are exempted from this.

6. Applicable law

All information or data, their use and login to RWE websites as well as all actions, tolerations or non-actions associated with the RWE websites are subject exclusively to German law. The place of jurisdiction is Essen.

Data protection

RWE on the topic of data protection

We are very concerned about the safety of personal data such as name, address, phone number or e-mail. Our web activities are therefore governed by the laws on data protection and data security. In the following we will explain just what information we collect if necessary and how we handle this.

Personal data

In principle, the protection of your personal data takes top priority for RWE. This is why we do not collect any personal data through our website without your consent. You alone decide whether you want to give us these data or not, for example during registration, in a survey, etc.

We generally use your personal data to answer your enquiry, process your order or give you access to special information or offers. In the interests of customer relations, it may additionally be necessary to save and edit your personal data and, e.g., pass them on to our group companies to better deal with your wishes or improve our products and services. We (or third parties on our behalf) may also use these data to inform you of RWE offers which may be useful for your business, or to carry out online surveys through which we can better meet your requirements. Data which are not needed will be deleted immediately.

Naturally, we will also respect your wish not to use your personal data to assist our customer relations - particularly for direct marketing or market research. We will neither sell your personal data to third parties nor distribute these in any other manner.

Non-personal data
When you access our websites, information is occasionally collected automatically (i.e. not through registration), whereby this information cannot be assigned to a specific person (e.g. Internet browser and operating system used; domain name of the website from which you arrived; number of visits, average browsing time, pages called up). We and our group companies use this information to determine the attractiveness of our websites and improve their contents.

"Cookies" -information that is automatically stored on your computer

When you visit one of our websites information may be saved on your computer as a "cookie" which is then automatically recognised the next time you visit the site. Cookies allow us to adapt a website to your interests, for example, or to save your password so that you do not have to enter it every time you visit the site. If you do not want us to recognise your computer, please set your Internet browser so that it deletes cookies from your computer hard disk, blocks all cookies or warns you before saving a cookie.

Details to Web analytics

This website uses etracker technology (www.etracker.com) to collect visitor behavior data. The data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID and can be used to aggregate a usage profile.. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s local browser cache. Using such cookies it is possible to recognize the visitor’s browser.
The data collected via etracker technology will not be used to determine the personal identity of the website visitor or compiled with personal data pertaining to the user of the pseudonym unless agreed to separately by the person concerned. The collection and storage of data may be refused at any time with respect to subsequent services.

Children

Children should not send personal data to RWE websites without the consent of their parents or guardian. RWE advises all parents and guardians to teach their children how to safely and responsibly handle personal data on the Internet. RWE will never knowingly collect the personal data of children or in any way use these or disclose these to third parties without authorisation.

Safety

RWE takes precautions to ensure the safety of your personal data. Your data will be conscientiously protected against loss, destruction, falsification, manipulation and unauthorised access or unauthorised disclosure.

Links to other websites

The RWE websites contain links to other websites. RWE is not responsible for the data protection strategy or the contents of these other websites.

Questions and comments
If you have any questions or comments on data protection as practised by RWE (for example the inspection and update of your personal data ) please contact us under the keyword "Data Protection". The further development of the Internet will also affect our data protection strategy. Changes will be announced on this site in good time.

RWE AG 2003, Essen